Refund Policy

Returns and Refunds

At MEMORIES2MAKE4U, we want you to be completely satisfied with your purchase. If you're not happy with your order, we're here to help.

Return Window

You have 30 days from the date of delivery to return eligible items for a refund or exchange. 

Eligibility

To be eligible for a return, items must be:

• Unused and in the same condition that you received them
• In their original packaging
• Accompanied by proof of purchase

Non-Returnable Items

Certain items cannot be returned, including:

• Personalized or custom-made items
• Sale or clearance items
  

How to Return

To initiate a return, please contact us at your store email with your order number and reason for return. We'll provide you with return instructions and a return authorization if applicable.

Refunds

Once we receive and inspect your return, we'll notify you of the approval or rejection of your refund. If approved, your refund will be processed and automatically applied to your original payment method within 5-10 business days.

Exchanges

If you need to exchange an item for a different size or color, please contact us to arrange the exchange.

Shipping Costs

Return shipping costs are the responsibility of the customer unless the return is due to our error or a defective product.

Questions?

If you have any questions about our refund policy, please don't hesitate to contact us.